HOSP 310 WEEK 2 ASSIGNMENT CHAPTER 3 & 4 QUESTIONS
- Name the functions of the front office department along with job titles and specific responsibilities of each.
- How are housekeeping and front desk dependent upon each other for customer satisfaction and what types of communication are used to ensure that this occurs?
- Name the functions of the housekeeping department along with job titles and specific responsibilities of each.
- Outline the ten areas that a guest room attendant needs to cover to properly clean each guest room.
- List and discuss 5 ways that might be used to control loss of linens.