BAM 411 Unit 2 Exam Human Resource Management



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BAM 411 Unit 2 Exam Human Resource Management

BAM 411 Unit 2 Exam Human Resource Management


BAM 411 Unit 2 Exam Human Resource Management

Question 1. Information regarding job demands such as finger dexterity or conscientiousness is included in the information about ________ an HR specialist may collect during a job analysis.

  • work activities
  • performance standards
  • machines, tools, equipment, and work aids
  • human behaviors

Question 2. What type of information is contained in the job identification section of a job description?

  • job summary
  • major functions or activities
  • job title
  • All of the above.

Question 3. When filling jobs with untrained people, the job specifications may include ________.

  • quality of training
  • physical traits
  • length of previous service
  • All of the above.

Question 4. Competency analysis focuses on ________.

  • what is accomplished
  • what competencies or skills the worker must have to do the work
  • where the work is accomplished
  • when work is accomplished

Question 5. When planning for employment requirements, what must be forecasted?

  • personnel needs
  • supply of inside candidates
  • both a and b
  • None of the above.

Question 6. ________ contain data on employees’ performance records, educational background, and promotion recommendations.

  • Trend records
  • Qualifications inventories
  • Computerized information systems
  • Replacement charts

Question 7. Who is typically responsible for paying the fees charged by private employment agencies when they place qualified individuals in jobs?

  • the employee
  • the employer
  • there are no fees
  • the state employment commission

Question 8. Which of the following is an advantage of college recruiting?

  • access to candidates who are not looking for jobs
  • access to a source of management trainees
  • schedules for recruitment visits set far ahead of time
  • All of the above.

Question 9. One of the biggest challenges facing single parents in the job market is ________.

  • getting a sufficient salary
  • balancing work and family life
  • minimizing the commute to work
  • getting access to the Internet to search job sites

Question 10. Which of the following can be an illegal question on an application form under some state laws?

  • Questions about experience
  • Questions about work stability
  • Questions about applicant’s age
  • Questions about education

Question 11. Which of the following could be perceived as discriminatory when asked on an employment application form?

  • religion
  • age
  • race
  • All of the above.

Question 12. A(n) ________ is a procedure designed to solicit information from a person’s oral responses to oral inquiries.

  • interview
  • presentation
  • invigilation
  • prospectus

Question 13. What is one of the first things you should NOT do to make reference checking more productive?

  • have the candidate sign a release authorizing the background check
  • get two forms of identification and make applicants fill out job applications
  • use a structured reference checking form
  • use references provided by the applicant as a source of other references

Question 14. Which assessment method can be conducted one-on-one or with a panel?

  • job knowledge tests
  • cognitive ability tests
  • structured interviews
  • All of the above.

Question 15. Which of the following is an example of a reliable test?

  • one that yields consistent scores when a person takes two alternate forms of the test
  • one that yields different scores from two different people taking the test on different occasions
  • one that yields one score on a test and a different, but better score on the same test taken on a different occasion
  • one that includes questions that are not repetitive in any way

Question 16. Which of the following describes using an equivalent-form estimate to assess reliability?

  • different tests to different people and compare test scores of the different people
  • administer two tests deemed the same by experts and then compare participants’ test scores for test one and test two
  • administer the same test to the same people at two different points in time and compare their test scores at time 2 with the scores at time 1
  • administer a test with x number of items designed to assess a topic, then statistically analyze the degree to which responses to the items vary together

Question 17. Which of the following tasks is not part of demonstrating content validity?

  • demonstrating that the scores on the test are a good predictor of criterion like job performance
  • demonstrating that the tasks a person performs on the test represent the tasks performed on the job
  • demonstrating the conditions under which the person takes the test resemble the work situation
  • demonstrating that the tasks on the test are a random sample of tasks performed on the job

Question 18. A ________ is a two or three-day simulation in which 10 to 12 candidates perform realistic management tasks under the observation of experts who appraise each candidate’s potential.

  • video-based situational testing
  • management assessment center
  • work sampling event
  • retreat

Question 19. What type of question is the following: “Imagine that you have just been assigned the task of winning the business of our competition’s biggest client. How would you proceed?”

  • directive
  • puzzle
  • behavioral
  • situational

Question 20 The third step in the training process is to ________.

  • conduct a needs analysis
  • develop the program or course
  • design the program content
  • train the targeted group of employees

Question 21. Which of the following training methods is the most familiar?

  • informal learning
  • on-the-job training
  • lectures
  • apprenticeship training

Question 22. Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the ________ form of training.

  • job rotation
  • understudy
  • special assignments
  • coaching

Question 23. Another term for vestibule training is ________ training.

  • cubicle
  • apprenticeship
  • computer-based
  • simulated

Question 24. Bobby demonstrates the correct way to do a job. He is using which training technique?

  • behavior modeling
  • instruction by example
  • demonstrational prowess
  • None of the above.

Question 25. Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called ________.

  • management development
  • on-the-job training
  • diversity training
  • performance improvement programs